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Bedrock "Help, I'm muted!" FAQ

Discussion in 'The Hive Discussion' started by Asheras, Oct 21, 2018.

  1. Asheras

    Asheras The Bees Knees Ultimate Member

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    Hello bees,

    Recently I've seen many people having issues with being muted and/or unable to chat on the Hive Bedrock edition for what may seem like no reason. I'm here to help guide those people in the right direction to resolve this issue as quickly as possible.

    What we know so far:
    - Mojang is aware of this issue.
    - The Hive does not have full control over the chat filter.
    - The Hive owners and developers are working closely with Mojang to resolve these cases.
    - A lot of things many would consider harmless will trigger the chat filter as Bedrock is aimed toward younger audiences.
    - Your chat "reputation" carries across all featured servers.
    - Some servers will "shadow mute" players, so your message will only be seen by you. Your mute could have happened days ago, but unlike some other servers, the Hive informs you that your message was not sent.

    What you can do to help:
    - Join the Official Hive Discord by following these instructions.*
    - Be patient! Every case is handled individually and some may take longer than others to resolve.
    - Be kind to everyone, and don't say things that could potentially trigger the chat filter.
    - Read the Hive Bedrock edition FAQ found here.

    As always, if you have questions not covered in this thread, contact myself or any staff member, or simply reply to this thread with your question!

    Regards,
    Asheras

    * You are privately messaged by TheHive bot when you join the Hive Discord server. In that message you are told to type /discord on the Bedrock server, then type the code given to you in private message to the Hive bot. As stated on the Hive Twitter, "by doing /discord it just lets us know your Minecraft account name. We have this protection on our Discord to stop spammers".
    Last edited: Oct 21, 2018
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  2. Scmuel

    Scmuel Xmas-erator Moderator

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    This was well needed and was considering doing something like this myself. Thank you! <3

    I'm sure this will help a lot of users.
    #2
  3. alexx0563

    alexx0563 Regular Bee

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    Thanks for making this! I'll definitely refer all the people who keep asking about this to this thread!
    #3
  4. ChooseyAtol

    ChooseyAtol Regular Bee

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    Good job on this thread. :) Really useful.
    #4
  5. HRositas005

    HRositas005 NewBee

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    So reading this, helped me understand what specific issue I have and it’s supposedly referred to “shadow ban” . I really need my messages to be read by other people because I help people on The Hive but ever since this occurred to me , I have not been able to get people help because they can’t see what I type … only I can :/
    #5
  6. TheShankster42

    TheShankster42 NewBee

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    Yes thanks for the help. I've been muted on all servers for three years now. I would be nice to everyone but you know I can't speak to them or anything.
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  7. Periks

    Periks Platypus Senior Moderator Team Nectar

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    Although this thread is intended for bedrock, you can always appeal for a java punishment by clicking the link below uwu

    and bedrock hasn't been out for 3 years

    https://forum.hivemc.com/threads/read-first-how-to-appeal-a-punishment.23/
    #7
  8. TheShankster42

    TheShankster42 NewBee

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    Oh you know exactly what I mean by three years. I'm talking about before the better together update when Microsoft killed the game. I guess I'm done with Minecraft all together. All of the servers are broken and the people that run them are corrupt. I feel bad for all of the parents that are going to be spending money on in game pets and vip for their kids so they can try to impress each other. I tried to continue playing but I can't. I thought it would be fine and lied to myself. Goodbye.
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